Free emergency guide Β· no sign up
Phone lost or stolen? Do this now.
Work down this list in order. It takes minutes and limits the damage.
1Lock your phone from another device
Apple ID / iCloud / Find My
Mark it lost / secure it and show a contact message.
Open the official page βGoogle Account / Find Hub
Mark it lost / secure it and show a contact message.
Open the official page βSamsung Find
Mark it lost / secure it and show a contact message.
2Kill your SIM: call your carrier
Ask them to suspend the service and block the phone by IMEI. Find the number on your carrierβs official site.
AT&T
Official support βCricket Wireless
Official support βGoogle Fi
Official support βMetro by T-Mobile
Official support βMint Mobile
Official support βT-Mobile
Official support βVerizon
Official support βVisible
Official support β
3Protect your money: lock your cards
Log in to internet banking from a browser and lock your cards, then call the fraud line on the back of your card.
Ally Bank
Official support βAmerican Express
Official support βBank of America
Official support βCapital One
Official support βChase
Official support βChime
Official support βCiti
Official support βDiscover
Official support βPNC Bank
Official support βSoFi
Official support βTruist
Official support βU.S. Bank
Official support βWells Fargo
Official support β
4Recovery support
Emergency (life-threatening / in progress)
If you're in danger or a theft is happening now, call police.
π 911
IdentityTheft.gov
FTC's step by step identity-theft recovery plan if your accounts may be exposed.
https://www.identitytheft.gov βFCC: stolen phone guidance
How carriers block stolen phones and protect your number.
https://www.fcc.gov/protect-yourself-mobile-phone-theft β
Want this ready before it happens?
Take the free 4 minute audit and get a personalised runbook with your exact banks, carrier, and apps.
Get Started